Terms & Conditions

1. Website Use

By using the GEN1 website, you agree to use it responsibly and only for lawful purposes.

2. Product Information

We try to keep all product descriptions, images, specifications, and other information accurate. Minor differences in product appearance or color may occur due to screen settings.

3. Product Availability

Product availability may change without prior notice. GEN1 reserves the right to update or discontinue products at any time.

4. Pricing

Prices displayed on our website may change without prior notice. We reserve the right to correct pricing or product information errors.

5. Orders

Customers are responsible for providing accurate name, phone number, and delivery address when placing an order.

6. Order Confirmation

GEN1 may contact customers to confirm an order before dispatch. Orders that cannot be verified may be cancelled.

7. Payment

Customers agree to provide valid and accurate payment information when completing an online purchase.

8. Shipping

Orders are processed and dispatched according to the delivery information provided on the website. Delivery times may vary depending on location and courier circumstances.

9. Delivery Information

Customers are responsible for providing a complete and correct delivery address and contact details.

10. Final Sale

All GEN1 products are final sale. We do not offer returns, refunds, or exchanges after delivery.

11. Promotions

Discounts, promotional codes, and special offers may have specific conditions, expiry dates, or limitations.

12. Website Content

All text, images, graphics, logos, product descriptions, and other website content belong to GEN1 and may not be copied or used without permission.

13. Website Availability

We work to keep our website available and functional, but temporary interruptions or technical issues may occur.

14. Account Information

If you create an account on our website, you are responsible for keeping your login information secure and providing accurate account details.

15. Changes to Terms

GEN1 may update these Terms & Conditions when necessary. Updated terms will be posted on this page.

16. Contact Us

For questions about our website, products, orders, or services, please contact GEN1 through the contact information provided on our website.

GEN1 — Modern Audio. Made for Everyday.